Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing may take slightly longer.
Shipping Rates & Delivery Times We ship worldwide. Delivery times vary by destination:
- Netherlands: 1–7 business days
- Rest of Europe: 3–10 business days
- United States & Canada: 7–14 business days
- Rest of the world: 10–21 business days
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties For orders shipped outside the European Union, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at [your contact email]. We will do our best to resolve the issue promptly.